Month: July 2025

VCF 9.0 Bringup Error: Failed to retrieve compatibility matrix

Shahrouz

During the bring-up of VMware Cloud Foundation (VCF) 9.0 with the VCF installer, in the validation phase, you may encounter errors related to retrieving the compatibility matrix for VCF components. This issue occurs when using an online depot on the VCF installer to download the binaries required for VCF bring-up. First, ensure the VCF installer can download the vLCM compatibility data bundle from Broadcom’s VVS endpoint at vvs.broadcom.com. In our case, the VCF Installer can access the required URLs, but we still got the errors! Keep reading if you are in the same situation.

You can use a workaround on the VCF installer to solve this issue and continue the VCF bring-up.

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Reset VCF 9.0 Installer Admin Password

Sadaf

During the deployment of the VMware Cloud Foundation 9.0 installer, you configure the password for both the root user and the local user. Usually, the wizard asks for specific users like root, admin, or audit, but in this case, it only asks for the “local user” password. When you look closer at the description of the local user password, you would realize that the password will be set for admin@local and vcf users. After installing the VCF Installer, the admin@local account will be used for logging into the web interface, and the vcf account will be used for SSH access to the VCF Installer.

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In this blog post, I explain how to reset the password of the admin@local user account on the VCF 9.0 Installer.

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